FAQ

  • What age group is XploreKidz designed for?

    XploreKidz is ideal for children ages 6 months to 9 years. Our play areas encourage safe, age-appropriate exploration, movement, and imaginative play.

  • Do I need to book in advance for open play?

    Walk-ins are welcome, but we recommend booking ahead on our website to guarantee your spot.

  • Do you allow outside food or drinks?

    Outside food and drinks are not permitted. However, we offer a selection of kid-friendly snacks and beverages available for purchase in the space. If your child has specific dietary needs or allergies, please contact us in advance to make arrangements.

  • Can I host a birthday party at XploreKidz?

    Yes! We offer beautifully themed, stress-free birthday packages with options for décor, food, and entertainment. Visit our Parties page to learn more and book.

  • Is the play area supervised by staff?

    While our staff is always present to ensure safety and cleanliness, children must be supervised by a parent or guardian at all times.

  • Are socks required?

    Yes, grip socks are required for all children. Adults entering the play area must also wear socks. If needed, you can purchase a pair of grip socks at check-in.

  • What makes XploreKidz different from other indoor playgrounds?

    We’re a screen-free, thoughtfully designed space focused on open-ended, sensory-rich play. Our calming environment, natural materials, and playful details make us a favorite for kids and parents alike.

  • Do you offer memberships?

    We’ll be launching a membership program soon with exclusive perks and play access for frequent visitors. Stay tuned for more details!

  • Do parents need to stay while their children play?

    For safety reasons, all children must be accompanied by a parent or guardian during their visit. We do not offer drop-off services—thank you for helping us keep playtime safe and supervised!

  • What are your cleaning protocols?

    We sanitize play equipment throughout the day and perform a deep clean every evening to keep the space safe and spotless.